Collection of Personal Data including e-mail addresses
You may provide us with your Personal Data in order to receive information, advice, or services from us. We may request personal information about you such as your company name, company postal address, email address, telephone numbers. The information you give us is either manually or electronically stored in our databases.
We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate post codes are received, we will use third party software to fix them.
To comply with money laundering regulations, we may need to request additional evidence of identity from you, and may use a credit reference agency for this purpose (who will record that an enquiry has been made).
If you provide us with the Personal Data of a third party pursuant to a power of attorney, we may process such Personal Data in order to provide information or services to the third party for whom you act as attorney. In addition, we may hold information about your position as attorney for the purpose of administering services to the third party for whom you act as attorney.
Use of Personal Data
We process your Personal Data, and share your Personal Data only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. Some of these purposes may include the following:
- To provide the services you specified
- For the purposes of accounting
- To contact you occasionally by letter telephone or email to inform you of services provided by us
- To process your request for information or advice
- To process your job application.
Anonymous data collected through this website
In addition to the information we collect as described above, we may use technology to collect anonymous information about the use of our website. For example, we use technology to track which pages of our website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.
We use this anonymous data to improve the content and functionality of our website and our e-mail updates, to better understand our customers and visitors, and to improve the services we offer.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed.
Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not.
We may also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK.
We may also perform IP lookups to determine which domain you are coming from (i.e.: aol.com, yourcompany.com) to more accurately gauge our users’ demographics.
Disclosure of your Personal Data
We do not share with, sell or distribute your Personal Data to unrelated third parties, except under these limited circumstances:
- We may share various details about you with our business partners, for example legal advisers, solicitors, court officials etc and other agents in order to provide you with the specific service you require.
- We may share or transfer the information in our databases to comply with a legal or regulatory requirement, for example for the administration of justice, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, transfer of business, dissolution or similar event.
- Law enforcement agencies may access and use this information.
- We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:
- Recovering debt
- Checking details of job applicants and employees
- We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
- If we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.
Please contact the Data Protection Officer at the address below if you would like to receive details of the relevant fraud prevention agencies.
Sensitive Personal Data
Data Integrity and Security
We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. The security measures in place on our website and computer systems, aim to protect the loss, misuse or alteration of the information you provide to us.
We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or regulatory requirements, or our data retention policy.
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will (subject to the exceptions to the requirement to disclose under the Data Protection Act) disclose to you the Personal Data we hold about you.
Requests to delete Personal Data are subject to any applicable legal and regulatory requirements or document retention obligations and any of our current contracts which are still in force.
If you wish to make a subject access request, relating to Personal Data held about you by Progress Debt Recovery Ltd please write to:
The Data Protection Officer
Legal Recoveries & Collections Ltd
High Cross Street
We encourage you to ensure that your Personal Data is accurate and kept up to date so please regularly update any information you have given to us by sending an email to firstname.lastname@example.org.
We will correct, amend or delete any Personal Data that you notify us is inaccurate and notify any third party recipients of necessary changes.
Links to other websites
Transfer of Data Abroad
If you are visiting our website from a country other than the country in which our servers are located (currently the UK), the various communications will necessarily result in the transfer of information across international boundaries.
By providing us with your Personal Data, you consent to the processing and transfer of your data as set out in this section.
We hope you will be delighted with our services. If you no longer wish to receive information from us and want to be removed from our standard mailing list you can “unsubscribe” by email or post by contacting us at the address given below. Please allow twenty eight days for the unsubscribe process to be completed.
If you do not want to receive unsolicited mail from any source, you can stop this by registering with the “Mailing Preference Service”. There are also telephone, fax and email preference services.
For more information on the preference services, please visit the Direct Marketing Association’s website.