Debt Manager

As a client you will be given access to our online Debt Manager portal.You can track and audit your cases, view  all communications whether by email, letter or telephone.  You can also track costs and monies collected at any given time and  download a number of management reports.

Debt Manager also enables you to communicate with us directly through the portal and you can upload correspondence and new cases to us directly which expedites the debt recovery process. Any updates either from you or LRC are recorded in real time and can be viewed instantly.

Our Client Services team will be able to undertake training and answer any questions you may have once you have been provided with access to the Debt Manager portal.

For a demonstration click here

Debt Manager Reports

Through the portal you can download a number of management reports to help monitor progress of your cases.

The following reports are available online:-

  • Monthly performance report
  • Summary report
  • Liquidation report
  • Combined residential and employment report
  • Customer report
  • Stage report
  • File closure report

If you have any questions about our service or would like to discuss your matters with us in greater detail, please contact the Business Development Team on 0330 024 6342