Andrea provides assistance to our Operations Director with managing client relationships and service levels, with a real focus on commerciality and strategic decisions to ensure maximum ROI. Andrea has over 20 years’ experience in managing client relationships in a variety of roles comprising, client retention, account management and new business.
Rachael Price, Solicitor & Compliance Officer for our Practice, is the Head of our Litigation Team. Rachel Rowbotham, Operations Director and Andrea Nicholls, Client Services Manager will offer day to day Client Service services and will manage client reviews.
Finance Director and Compliance Officer for Finance and Administration (COFA)
Tracey heads up our finance department and since LRC became a legal practice has taken on the role of Compliance Officer for Finance and Administration (COFA), taking responsibility for compliance with the SRA Accounts Rules. Tracey qualified as a Chartered Accountant in 1992.
Claire is a founder director of LRC and is responsible for the Compliance, IT, HR & Admin functions within the business. Claire is an associate member of CILEx and the Chartered Institute of Credit Management (CICM). Claire has over 25 years’ experience in the debt recovery industry.
Rachel is a founder director of LRC and is responsible for driving the debt recovery strategies through to ensure high level performance is delivered to clients as well as managing the recoveries team. Rachel is an associate member of the Chartered Institute of Legal Executives (CILEx) and has over 25 years’ experience in the debt recovery industry.
Gaurav is our senior consultant solicitor with 18+ years of litigation experience. Having dealt with contentious commercial cases that have found their way in the Civil Procedure Rules (CPR), he is the exciting new addition to our team.
Gaurav is the designated supervisor for Dispute Resolution and oversees the team to maintain the high standards our clients deserve.
Our Coronavirus Policy
It remains business as usual for the team at LRC Ltd, however as Coronavirus spreads, we would like to update you on what we are doing to minimise any potential disruption and continue to provide you with the service you expect from us to support you.
We already have a business continuity plan in place for such an event and have reviewed this in light of Coronavirus. As part of our plan, we are:
• Following the Government guidelines to reduce the risk of infection and spread of the virus
• Using video/phone conferencing wherever possible to remove the need for face-to-face meetings and travel
• Identifying vulnerable employees and checking travel plans
• Many of our staff already have the facility to work from home and we are extending this to more staff where possible
• Phones are easily diverted and we can operate from a number of locations
• Briefing all our staff on how to reduce the risk of infection to themselves and the people they come into contact with.
Please be aware we will never email, call or text you without quoting an LRC unique reference for your case. Fraudsters may try to imitate our communications. If you have any concerns please do not click on links within an email or text message and please do forward to us immediately for investigations using our email address fraudinvestigations@legalrecoveries.com.
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